The techniques described in documents obtained by The Verge have an element of spycraft about them, with methods and protocols that could appear in a John le Carré novel. Independent contractors for Uber apparently use burner phones tied to dummy accounts, with instructions to vary the locations from which they order car rides from their main competitor, Lyft. Once in the car, the contractors apparently try to suss out whether drivers can be persuaded to switch loyalties to Uber, and in some markets can apparently offer them a sign-up kit on the spot.
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But Lyft has a better case for claiming malfeasance when Uber recruiters cancel rides because they see that the driver they have been assigned is someone they have already attempted to recruit. If that is as widespread as Lyft argues that it is, then things get into a much murkier area in which Uber’s recruitment efforts are actually undermining their competitor’s ability to do business.
via www.nytimes.com
una voce che girava da tanto, a san francisco..
