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Sonos Holds Software Updates Hostage If You Don’t Sign New Privacy Agreement
Too smart for their own good
Yes, that’s the problem with “smart” devices. They depend on cloud-based software, which means that when the company that operates its software goes out of business or decides to make the device obsolete, certain features or the whole device will no longer work.
In the case of the Sonos privacy update, the devices will keep working, but gradually lose functionality over time as new software updates come along.
Experts on privacy are not huge fans of this development.
What’s in that policy?
In a blog post addressed to its customers, Sonos tried to explain that the privacy changes are to support future features, some of which may not even exist.
“The most important thing for you to know is that Sonos does not keep recordings of your voice data,” the policy states. “It goes to the voice assistant service (for example Amazon) that you’ve activated on your Sonos system.”
It does, however, also share information about your WiFi network, the devices that you use with the Sonos system, the names of rooms on your system, and your logins for integrated services.
“When information is shared, it will be with a product or service you have requested or authorized,” Sonos explains. “We’ve included this information in past versions, but in the current version we’re much more specific and clear about what information we are collecting and sharing with these partners.”
It’s possible to opt out of some, but not all, of these options for sharing your information.