There was a problem confirming your payment information. We have removed your access to this 
account because we could not confirm your payment information. You will not be able to access 
your account or place orders with us until we verify your information.

To resolve this issue, please send the information below to our secure fax line: 
(in Japan: 0120-914-004 / outside Japan: +81-3-6367-4007):

-- A copy of your statement for your VISA ending in 26, including the billing address.
-- Your name, phone number, and the email address registered to your Amazon.co.jp account.

We will convert your fax to a secure electronic image.

To protect your information, we restrict access to your billing details to a team of account 
specialists. Our Customer Service team can confirm that we sent this email, but they cannot 
view your fax or share more information about this issue.

You can expect a response from us within 24 hours of sending your fax.

We ask that you not open new accounts because any new order that you place may be delayed.


Account Specialist